Terms of Sale

Shipping

Delivery times

The shipment of the goods takes place within 2 working days. Delivery times in Italy are 24/36 hours, for the islands they can extend to 3 working days. Delivery times for foreign countries can reach 7 working days.

Transport

Transport is carried out free of charge with charge on the invoice with our partner couriers unless otherwise specified.
Shipping costs include insurance of the goods.

The goods travel at the customer's risk even if, under particular conditions, they are sold carriage paid.

The customer is obliged to verify the accuracy of the packages (as well as the integrity of the packages and related goods and of the adhesive tape sealing them) at the time of delivery by the carrier.

Shipping costs vary depending on the weight and volume of the products purchased, these will be calculated by the system at the time of ordering.

For shipments to the rest of the world the cost is calculated automatically based on weight and destination.
Any customs duties to be paid to the customs of the destination country (outside the European Union) as they cannot be calculated by us are understood to be entirely borne by the recipient.

Conditions

Prices

This price list is subject to change without notice. The price agreed upon at the time of ordering remains valid until the order is fully executed. All prices are inclusive of VAT.

Warranty

All items are guaranteed, excluding damage caused by inappropriate use of the purchased products.

The handcrafted products may differ slightly from those shown in the photos, based on the availability of the moment, in case of any type of inconsistency the shipment will be carried out exclusively after communication to the customer and his authorization to proceed.

Defects in the Supply

RETURNS ARE NOT ACCEPTED. The customer is obliged to report any defects found on the goods upon receipt of the same and no later than 7 days, by email to info@deliziepugliesi.com or by registered mail (return receipt) addressed to: “Delizie Pugliesi sas”, Via M. Pagano, 174, 76125 Trani (BT), undertaking in any case to keep the goods intact, in order to allow verification of the defects reported by the customer.

After 7 days the goods are considered accepted.
It is strongly recommended to always check the goods upon delivery. Delizie Pugliesi sas reserves the right to agree with the buyer the resolution of any disputes.

Payments

The accepted payment methods are: advance bank transfer, credit card on PayPal circuit, cash on delivery.

Legal Disputes

For any legal dispute, please refer to the Court of Trani.